Quality Management

Anoka Technical College’s Quality Management program is no longer accepting applications.

If you have questions or would like to explore other options please contact Enrollment Services.

Front-line supervisors and managers are critical to organizational effectiveness and are essential personnel in business and industry.

The Quality Management certificate prepares learners to develop foundational and operational knowledge of the continuous process improvement and quality management function.

Program Details

Program Details (pdf)

Program Information

Font-line supervisors and managers are critical to organizational effectiveness and are essential personnel in business and industry. The Quality Management certificate prepares learners to develop foundational and operational knowledge of the continuous process improvement and quality management function, including total quality management and quality management function, including total quality management, Six Sigma, Lean, Kaizen, 5s, and project management. Both theory and practice are explored in depth. Learners complete essential coursework and a final applied project in partnership with an actual organization’s continuous improvement and quality management strategies and initiatives.

Program Learning Outcomes

Apply effective diversity strategies in the workplace.
Demonstrate critical and analytical thinking skills.
Practice professional behavior and interpersonal communication skills.
Develop and implement change strategies
Demonstrate visionary leadership.
Apply ethical marketing, management, and organizational theories.
Apply human resource management practices.
Plan, prepare, and deliver effective oral and written communications.
Demonstrate financial management skills.
Utilize current technology in the workplace
Apply customer-focused strategies.
Apply continuous improvement strategies by exercising creativity and innovation.

Industry and Career Outlook

The supervisory field covers all areas of the private and public sector. Business and industry consistently seek out qualified employees who can move into the supervisory ranks. Anoka Technical College’s Supervisory Management program prepares individuals to perform successfully as supervisors.

Wage information is available from the Minnesota Department of Education and the Minnesota Department of Employment and Economic Development.

Program Sequence

Some courses in this program may require a prerequisite and courses are only offered certain semesters. Please see course descriptions for more details.

Fall Semester		7
SMGT 1624	Quality Tools & Creativity	3
SMGT 1626	Management of Safety	2
SMGT 2600	Accounting for Non-Financial managers	2
Spring Semester		9
SMGT 1628	Documentation/Written Communication Skills	2
SMGT 2602	Project Management/Problem Solving	3
SMGT 2604	Leadership Development	2
SMGT 2640	Quality Management Capstone	2